Refund Policy

fast-growing-treesmall.com supports convenient free return service for all eligible orders. Customers can apply for return procedures without bearing any return freight charges, lowering your shopping risk to the greatest extent.

We set a 60-day long valid return cycle for all purchased goods. Within 60 days after you successfully receive the goods, if you are not satisfied with the products or meet the return applicable conditions, you can initiate a return application in accordance with relevant regulations.

After we receive and complete the inspection of returned intact goods, we will start the formal refund procedure uniformly. The whole refund processing cycle is controlled within 5 to 10 working days, and the refund amount will be returned to your original payment account in full.

All returned products need to keep original intact state without man-made damage, damage and abnormal use traces. We will strictly abide by unified refund standards, ensure fair and standardized refund treatment for every customer’s application, and fully protect your legitimate shopping rights and interests on fast-growing-treesmall.com.